Early access development is underway for growing customer-support and engagement teams. Request access
Business communication, organised
Krishaa Konnect is being built to help teams organise customer conversations, contacts, templates, campaigns and workflows for businesses using the WhatsApp Business Platform.
Product concept preview
The operational gap
Individual devices may work at first. They do not provide the ownership, context and oversight a coordinated team needs.
Customer history can remain tied to individual devices or team members.
Teams cannot easily see who is responsible for the next response.
New enquiries can wait when queues and priorities are not visible.
Manual reminders make important next steps easy to overlook.
Without shared templates and context, answers can vary across a team.
Leaders may lack a clear view of workload, status and response patterns.
Changes in ownership often require repeating context or searching old threads.
Decisions and access changes are difficult to review without a shared record.
A connected workspace
Krishaa Konnect is designed around the work a team does before, during and after a customer conversation.
Templates, campaigns, workflows and workspace controls are planned as connected capabilities—not isolated tools.
Core product areas
Bring incoming business conversations into shared queues where ownership and status are visible. Reduce duplicate replies and make handovers easier to follow.
Build a consistent view of each business contact, including conversation history, internal notes, recorded consent information and planned follow-ups.
Structure repeatable actions around enquiries, consent checks, team assignment and follow-up tasks. Messaging remains subject to applicable Meta and WhatsApp policies.
Review queue activity, assignment patterns and operational status without relying on invented vanity metrics. Reporting is planned to support practical team oversight.
How it is intended to work
Set up the business context, operating structure and initial preferences.
Use supported connection options as they become available during rollout.
Add authorised users and align their access with their responsibilities.
Coordinate ownership, context, follow-ups and team activity.
Connection options and supported capabilities will depend on the product rollout and applicable Meta requirements.
Potential use cases
These examples describe intended applications of the product, not confirmed customer deployments.
Route questions and keep resolution context visible.
Coordinate initial responses and planned follow-ups.
Plan consent-aware administrative reminders.
Organise transactional status communication.
Coordinate useful, timely operational notices.
Keep responsible, consent-aware next steps visible.
Separate workspaces while maintaining oversight.
Support cleaner handovers, notes and ownership.
Security and trust
Security decisions are being considered throughout product development. Specific controls will depend on deployment stage and final infrastructure arrangements.
Pricing preview
Commercial terms are still being defined. No prices are being published during early product development.
For small teams establishing a shared workflow.
Pricing to be announced
For larger teams coordinating repeatable activity.
Pricing to be announced
For organisations requiring control across workspaces.
Pricing to be announced
For tailored onboarding and governance needs.
Contact us
Meta or WhatsApp messaging charges, taxes and applicable third-party charges may be billed separately.
Questions, answered
Krishaa Konnect is a multi-tenant business communication and customer engagement platform being developed by Krishaa Tech Innovations for organisations using the WhatsApp Business Platform.
No. Krishaa Konnect is an independent product. It is not owned, endorsed or currently certified by Meta or WhatsApp.
The product is in early-stage development. Businesses can request early access, but availability and supported features will vary during rollout.
Shared team access, assignment and role-based permissions are core parts of the product design. Final limits and plan availability will be confirmed as development progresses.
Connection options are being evaluated and will depend on supported onboarding flows, eligibility and applicable Meta requirements. Meta-hosted Embedded Signup integration is planned.
Not necessarily. Meta or WhatsApp messaging fees, taxes and third-party charges may be billed separately from any Krishaa Konnect subscription or service fees.
The platform is being designed with workspace separation, controlled access, data minimisation and documented retention and deletion processes. Read the Privacy Policy and security approach for more detail.
Email contact@krishaakonnect.com with the subject “Data Deletion Request”. The full verification and review process appears in our Data Deletion Instructions.
Yes. Campaign management and workflow automation are planned capabilities. Their availability, limits and policy requirements will be confirmed during rollout.
Use the early-access enquiry form or email contact@krishaakonnect.com with information about your team and intended use.
Tell us about your team and how you currently manage business conversations.
