1. Operator and scope
Krishaa Konnect is a software product developed and operated by Krishaa Tech Innovations (“we”, “us” or “our”). This policy applies to information handled through krishaakonnect.com, early-access enquiries and Krishaa Konnect product services when made available. Customer businesses may separately act as controllers or decision-makers for information they provide to the platform.
2. Information we may collect
Website enquiries and contact information
When you choose to email us, we may receive your name, business name, work email, optional phone number, country, team size, intended use, message and other information included in the email. The website form itself does not transmit this information to a server; it prepares an email in your email application.
Business and account information
If product access becomes available, we may process organisation and workspace names, authorised-user details, roles, account settings, billing contacts and authentication-related records required to provide and protect the service.
Technical and usage data
Depending on deployment, systems may generate IP address, device or browser information, timestamps, access logs, diagnostic events, feature activity and security records. We will seek to limit collection to information reasonably needed for operation, troubleshooting and protection.
Local preferences
This static website may store the cookie-notice dismissal choice in browser localStorage. It currently sets no non-essential analytics or advertising cookies.
Customer-provided content and message-related information
Where applicable, customer businesses may provide contacts, customer profiles, consent information, message content, message metadata, template information, files, internal notes and integration details. The exact categories will depend on enabled product capabilities and the customer’s configuration.
3. Purposes of processing
We may use information to respond to enquiries; assess early-access suitability; create and administer accounts; provide, maintain and improve the service; route and display customer-authorised content; secure systems; investigate misuse; keep appropriate records; meet legal obligations; manage commercial relationships; and communicate material service or policy changes.
4. Legal grounds and customer responsibility
The applicable legal basis may depend on context and jurisdiction, including steps requested before a contract, performance of a contract, legitimate interests, consent or legal obligation. Customer businesses are responsible for determining an appropriate basis and obtaining required consent for information and messaging they direct through the platform.
5. Service and infrastructure providers
We may use carefully selected hosting, storage, communications, security, support and professional-service providers. They may process information on our behalf for defined purposes and under relevant contractual or confidentiality requirements. Product integrations, including applicable Meta services, may also process information under their own terms and policies.
6. Data security
We intend to apply administrative, technical and organisational safeguards appropriate to deployment stage and risk, such as access control, encrypted transport, protected credential handling, logging and workspace separation. No internet service can promise absolute security, and this policy does not represent a completed certification.
7. Retention
We intend to retain information only for as long as reasonably necessary for the stated purpose, service operation, security, dispute handling and applicable legal, tax or accounting obligations. Retention may vary by category, customer instruction, backup cycle and deployment configuration.
8. Deletion requests
You may request deletion by following our Data Deletion Instructions. We may need to verify identity or authority. Some information may be retained where required for security, fraud prevention, legal obligations, dispute resolution, tax or accounting purposes, or until protected backup cycles expire.
9. Rights and choices
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. Rights are not absolute and may require verification. Where a customer business controls the relevant information, we may direct the request to that business or assist it as appropriate.
10. International processing
Service providers or infrastructure may process information in countries other than the requester’s location. Before commercial launch, deployment arrangements and any required transfer safeguards should be reviewed for the relevant markets.
11. Children’s privacy
Krishaa Konnect is intended for business use and is not directed to children. We do not knowingly solicit children’s personal information through this website. If you believe such information was provided, contact us so we can review it.
12. Policy updates
We may update this policy as the product, law or processing arrangements change. The date above will identify the current published version. Material changes may be communicated through the website or product where appropriate.
13. Contact
For privacy questions or rights requests, email contact@krishaakonnect.com. Operator: Krishaa Tech Innovations. Product: Krishaa Konnect.