1. Operator and agreement
Krishaa Konnect is operated by Krishaa Tech Innovations (“we”, “us” or “our”). These terms will apply when a business or authorised user (“Customer” or “you”) accepts an order, receives platform access or otherwise agrees to use the service. Early-access or pilot terms may add to or replace parts of this document.
2. Eligibility and business accounts
You must be legally able to enter a binding agreement and use the service for legitimate business purposes. A person creating or administering an account for an organisation confirms that they have authority to act for it.
3. Authorised users and account security
Customers are responsible for authorised users, role assignments, accurate account information, confidential credentials, secure devices and prompt notice of suspected unauthorised access. Credentials must not be shared outside approved access arrangements.
4. Acceptable use
You must follow our Acceptable Use Policy, applicable law, applicable Meta and WhatsApp policies, and reasonable technical or security instructions. You must not use the service for spam, fraud, harassment, unlawful content or attempts to bypass platform rules.
5. Customer responsibilities and messaging consent
Customers determine the purpose and recipients of communications they direct through the service. You are responsible for lawful collection and use of contacts, message content, notices, consent, opt-out handling, template use, required records and compliance with applicable messaging rules.
6. Third-party platforms
Features may depend on third-party platforms, infrastructure and services, including Meta services. Those providers apply their own terms, policies, eligibility decisions, limits and technical changes. Krishaa Konnect is independent and does not control their availability or approval decisions.
7. Fees and taxes
Final fees, billing frequency, payment terms and plan limits will be set out in an accepted order or commercial agreement. Meta or WhatsApp messaging fees, taxes and third-party charges may be separate. Customers are responsible for applicable taxes unless law requires otherwise.
8. Service availability and changes
Early-stage services may change, contain errors or experience interruption. We may modify capabilities to improve security, meet legal or third-party requirements, or support product development. We do not guarantee uninterrupted access, delivery, specific functionality or third-party approval.
9. Intellectual property
Krishaa Tech Innovations and its licensors retain rights in Krishaa Konnect, software, design, documentation, branding and related materials. Subject to agreed terms, customers receive a limited, non-exclusive, non-transferable right to use the service for internal business purposes.
10. Customer data and confidentiality
Customers retain their rights in content they lawfully provide. Customers grant us the limited rights needed to host, process, transmit and protect that content to provide the service. Each party should protect confidential information using reasonable care and use it only for the agreed purpose, subject to lawful disclosure requirements.
11. Data responsibilities
Our handling of information is described in the Privacy Policy and applicable customer agreements. Customers are responsible for instructions, permissions, data quality, lawful basis, notices and responding to individuals where they control the relevant information.
12. Suspension and termination
We may restrict or suspend access where reasonably necessary for security, suspected abuse, non-payment, legal requirements, third-party platform action or material breach. Either party may terminate according to an applicable order or agreement. Terms intended to survive termination, including payment, confidentiality, intellectual property and liability provisions, will continue.
13. Warranties and disclaimers
Each party represents that it has authority to enter the agreement. Except for express commitments in an applicable signed agreement and to the maximum extent permitted by law, the service is provided “as is” and “as available”. We disclaim implied warranties including merchantability, satisfactory quality, fitness for a particular purpose and non-infringement where legally permitted.
14. Limitation of liability
Final liability caps, exclusions and legally required exceptions must be confirmed before commercial launch. To the maximum extent permitted by applicable law, neither party should be liable for indirect, incidental, special, exemplary or consequential loss, or loss of profit, revenue, goodwill or data, arising from the service. Nothing excludes liability that cannot lawfully be excluded.
15. Indemnity
Subject to final legal review and applicable law, customers may be required to defend or indemnify Krishaa Tech Innovations against third-party claims arising from unlawful customer content, messaging without required consent, violation of third-party policies or material breach of these terms.
16. Governing law and disputes
Governing law and jurisdiction will be confirmed before commercial launch. Final terms should describe escalation, good-faith negotiation and the courts or dispute process agreed for the commercial relationship.
17. Contact
Legal enquiries may be sent to contact@krishaakonnect.com.